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Due to the volume of mail that we receive, we are unable to answer the following types of inquiries:. Customer Service Read article inquiries regarding product Random House Books Australia, ordering information, status of shipment, billing, defective merchandise, or returns, please contact Penguin Random House Customer Service at Publicity Information To request review copies and author information from individual imprints, please send e-mail to the appropriate address below.
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However, you can always contact Penguin Random House LLC authors by mailing a letter to them in care of their publisher's publicity department at: Bantam Dell Books bdpublicity randomhouse.
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Directions on how to submit an inquiry. Academic Marketing To order desk copies: One desk copy is available for every twenty copies ordered. Penguin Random House does not ship desk copies to residences: All requests are subject to availability and approval.
Desk copies may be ordered online. To order examination copies: Examination copies are available to college professors or instructors seeking titles for adoption purposes.
Requests must be made in writing on college letterhead stating the name and ISBN of the title. Make checks or money orders no cash payable to Penguin Random House LLC Examination copies are limited to five per teacher per school year.