I have the latest Lightroom but it will not read these files.
Here is a list of the Sony A7 series cameras that Lightroom supports, and the version of Lightroom required.
The Lightroom versions are in the highlighted area. If you are certain you have the appropriate version of Lightroom installed, then source more information. Can your operating system browser see the How To Write Lightroom Plugin files? Have they been downloaded to your hard drive? What operating system are you using?
What is the exact version of Lightroom? My Sony is the latest A7 Mark 2 and when I "check for updates" it tells me there are none so presumably I have the latest version? At the bottom of the Lightroom help menu it will indicate what version of Lightroom you have installed.
If you are using the creative cloud, it may be necessary for you to sign out of the application manager and sign back in again before you will see the update to Lightroom 5. That is what I had to do.
However, if you are using the non-Cloud LR there seems to be something wrong with the update detection, and the only way to get it is to download it manually from the Adobe Updates page:. This is not for the CC version of LR, just the serial-number version. Jim said what to do for the CC version.
I just received a pop up telling me my pre CC LR5 has an update available, yet the link takes me to Creative Cloud trial download page ARW files coming from a Sony a You're probably still running a much older version of LR 5.
Support for A files was added at LR 5. You can also update your existing Lightroom to 5. I have lightroom CC and am trying to import arw files from a sony a Its not recognizing the format of the files. I am running the latest mac OS El Capitan.
I did have an older version of lightroom however that was fully removed. The files are brand new so its nothing to do with article source of the thumbnails. What does it mean when you say "not recognizing"?
What do you see? What is the exact unedited word-for-word error message?
Give us the details. There is no Sony A supported by Lightroom at this time. Is there a release date for the newer version of Lightroom that will support the newer ARW files? I have the same problem with Sony Alpha 7 II. What version of LR are you running? Sony released a firmware update that allowed the A7II and A7rII to write files that were not lossy compressed late Those files can only be read by Lightroom versions since 6. Seems I was a bit naive in terms of understanding Lightroom's update feature.
I has assumed that, being on 5. Not true after looking slightly deeper which admittedly I should have done originally. I also went to the Sony site and upgraded more info body firmware to 3. I don't see anywhere to selected 'uncompressed raw' so I have to assume that RAW format is now uncompressed by default.
Would this be true? Eric, the option for uncompressed raw on your A7II is shown here: You can read them by first converting the files to dng using the latest dng converter which is a free download from Adobe. I am getting a message when I try to import "The following files were not imported because they could not be read.
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I even tried to change the files to. I am at a resort with poor wifi so I cannot upload the April 26, version but except for that, I believe I am up to date.
The following files were not imported because they could not be read. This error message means that you don't have write permissions in the folder you are trying to import the images into. I have the same problem. I have a Sony A7ii camera with the latest firmware. First I get a message when in Import screen that says "Not a able to preview file" and then when I import the files to the catalogue I get an error that says "Files not recognize" or something like that.
Not sure what the issue is and hopefully someone can help me. Check which version you are running either in the splash screen when you open it or by doing a system info from the help menu. It should be at least 6.
If you are still on Lightroom 5 and you are loading A7II, it should be 5. Lightroom 5 will not load A7rII files at all except if you transcode them to dng files first.
I too am having this problem. Hard to believe adobe cant handle this better. Thanks for the info Jao. I am running Adobe CC and today I installed the latest update.
Now if what your are saying is correct, about the latest update 5. Of you have cc check whether you are actually running Lightroom CC when you start Lightroom. Installing CC does not replace Lightroom 5 if How To Write Lightroom Plugin had that before. The current version is Lightroom CC Installing Lightroom CC does not replace 5. If you are still running the older version you are double-clicking on the wrong icon, or you are using a bit operating system.
However, if you are using the non-Cloud LR there seems to be something wrong with the update detection, and the only way to get it is to download it manually from the Adobe Updates page: You need Lightroom 6. Explain what happens, in detail. Please quote the complete exact unedited word-for-word verbatim error message. Any help would be appreciated.
Creative Cloud Operating system: Mac OS 10 Version: No way of using another profile like sony a? The next release of Lightroom should not be too far away so be patient. Have you tried the update that came out today?
Maybe, but this is Eric's first post and the question remains what version of LR are they using. Everything is working perfectly now So what are you trying to tell me? Thank you Jao vdL that was it.
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Now it is working fine. Thanks again and Ill keep you guys updated with this problem tomorrow. Go to original post. Correct Answers - 10 points.